FAQ
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I would like to bid. What is the process to get started? |
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In order to bid you will need to sign up for a free account. Once you’ve registered for your account you will be required to place a credit card on file. Once your credit card has been confirmed you will be able to start bidding. |
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Is my credit card stored or held in any way by Bido.com or DNZoom.com? |
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No. Your credit card is never stored by Bido.com or DNZoom.com, however, we do issue a “pre-authorization” on your card for security reasons. This pre-authorization includes a charge on the card that blocks off a small amount of funds. After a few days, those funds will be released and issued back to the credit card. |
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What is a “House Listing”? |
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A “House Listing” is a domain owned by someone internal to the Bido.com network. Additionally, please be aware that in all auctions on Bido, regardless of whether or not it's a House Listing, employees of Bido.com, LLC, their corporate parent, subsidiary, affiliated equity partners, and members of their immediate families (parents, children, siblings, spouses) or persons living in the same households as such persons, whether related or not, are ineligible to bid on bido.com. |
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Once I win the auction, how long do I have until I am required to remit payment? |
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10 business days. |
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Once I win the auction, how do I pay? |
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We do not store your credit card information. You must enter your credit card details each time you win an auction. To pay - please log in, visit https://www.bido.com/Payments and enter the amount you wish to fund, then click submit. On the next step, you will enter the credit card details and submit the form securely to the credit card processing company. |
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What is the “initial bid”? |
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An initial bid is the bid that the auction will start or has started on. |
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What is a “current bid”? |
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A “current bid” is the current high bid at auction. |
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What is “your max bid”? |
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“Your max bid” is the highest bid you want placed for you via the Bido.com system. Bido.com will automatically bid for you up to “your max bid.” If “your max bid” is outbid by another user, then the system will no longer place bids for you on your behalf unless you raise your max bid. |
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How can I change my “nickname”? |
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If you would like a “nickname” change, please send an email with your current email and nick name, along with your new desired nick name, to admin@bido.com. |
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I would like to submit some domains for possible inclusion into Bido.com's auctions. Where do I need to go? |
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If you have some domains that you would be interested in selling via the Bido.com platform, please follow this link: http://bido.com/SubmitDomains |
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I’m interested in becoming an expert commentator. Where do I apply? |
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If you would like to apply to become an expert, please follow this link and fill out the following form: http://bido.com/BecomeExpert |
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What are the benefits of becoming an expert? |
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* Expert reviews on Bido.com will be viewed by thousands of people everyday providing increased recognition for yourself and your company. * Being featured on one of the most popular domain name auction websites in the world will increase your credibility and standing in the domain community. * Bido.com will keep a history of every auction so you can refer to your comments for years to come. Search engines will also index your comments further strengthening your web presence. * Your profile will give users the ability to communicate with you directly and allow you to highlight your personal and professional interests. In exchange for contributing your time and domain knowledge, Bido.com will help you connect with new clients and build your own business. |
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I would like to view the upcoming auctions. Where do I find them? |
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Upcoming auctions can be found by following this link: http://bido.com/UpcomingAuctions |
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I have forgot my password, how may I retrieve it? |
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If you have forgotten your password, you may initiate forgotten password assistance from the login form itself. First, enter your email address, then click continue. The next step will offer you a link. If you recognize your personalized security image, you may then continue on to click the link to initiate an email with further instructions. |
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I want to adjust my email preferences, where do I find these settings? |
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If you would like to adjust at what time your auction start notification email goes out, or if you wish to turn the notification emails off, please log into your account and visit your My Bido -> Settings page. |
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I want to change my password, where do I start? |
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If you would like to change your password, please log in and visit your My Bido -> Settings page. It is there where you will be offered a securely hashed link to click and initiate the quick and simple process. |
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I'm an expert and am not listed on the ViewProfile page. Why? |
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In order to be listed with the main index of experts, you must have the following completed: 1) Upload a picture, 2) Full bio filled, 3) Contact info filled, 4) At least one of the Bebo, Myspace, Facebook, or Linkedin profile fields filled. Please take a moment and upload a photo, and fill in your bio & contact info, and you will automatically get added to the page with the other experts. Please note that all photos have a review and setup process done internally here at Bido before they go live. |
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I want to subscribe to your RSS feeds, what is the URL? |
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If you would like to subscribe to our RSS feed with your RSS reader, or integrate it into your website, please use this URL: http://www.bido.com/AuctionRss |
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I would like to discuss possible partnership opportunities. Who should I contact? |
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If you have a product or service that you think may fit within the Bido.com or DNZoom.com brands, please email: admin@bido.com |
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