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Bido Frequently Asked Questions

Q.

 I would like to bid. What is the process to get started?

A.

 In order to bid you will need to sign up for a free account. As soon as you register, you will be able to verify your account and place bids on live auctions as well as Pre-Bids on upcoming auctions.

Q.

 Are my credit card or PayPal details stored or held in any way on Bido?

A.

 No. Your credit card or PayPal details are not stored on Bido. Each time you make a purchase, you must initiate your payment with your preferred payment method at that time. You are not billed automatically.


Q.

 Once I win an auction, how long do I have to remit payment?

A.

 Buyers on Bido must remit payment within 10 days. If you delay your payment longer than this amount of time, sellers are given the option to cancel the transaction with you, and you may be treated as a non-paying bidder as per our Terms Of Service. Your seller may be willing to work with you on a case-by-case basis to allow more time, if a reason is stated and agreed upon. Please contact support for more information or assistance if needed.


Q.

 Once I win an auction, how do I pay?

A.

 We do not store your payment information. You must initiate your payments manually and enter your payment information each time you win an auction. To pay - please log in and visit http://www.bido.com/MyAuctions.
Look for this icon next to each auction you need to pay for:
Click that icon and from there you will enter your payment details and complete your payment. All payments are approved manually, and you will be sent a notice when your payment was approved. This process usually takes anywhere from a few minutes to one business day. Once your payment is processed and approved, the seller will be notified automatically by Bido to transfer your item to you. There is a control panel located inside your account that walks you through all of these steps.


Q.

 How long does an auction last?

A.

 Auctions on Bido are "events", and have 2 parts. The first part is the preview window, where bidders may preview the auction and place a Pre-Bid on the item. Auctions that are up for preview are found in the "Upcoming Auctions" tab on the Bido homepage. The second part of an auction is the "Live Auction" portion. Once the live portion of the auction starts, it will run 4 days (barring extensions). Bids placed in the last 5 minutes of a live auction will reset the clock to 5 minutes remaining. Live auctions are found in the "Live Auctions" tab on the Bido homepage.


Q.

 I would like to view the upcoming auctions. Where do I find them?

A.

 Upcoming auctions can be found by following this link: http://www.bido.com/Auctions, as well as in the "Upcoming Auctions" tab on the Bido homepage.

Q.

 What is the "BidoPrice"?

A.

 The "BidoPrice" is the reserve price. It's the minimum amount a seller is willing to accept to sell an item in an auction. Learn more.


Q.

 What is a "Pre-Bid"?

A.

 A "Pre-Bid" is a bid that is placed before the auction starts.

Q.

 What are the advantages of a Pre-Bid, why should I place one?

A.

 When a domain is up for voting, a "Pre-Bid" sends the domain directly to auction. It is the quickest, and sometimes the only way to ensure that the domain goes to auction. When the domain is already in the "Upcoming Auctions" tab, Pre-Bids can be placed at any amount of your choice from $38 and up, irrespective of other bids on the domain itself. When you place a Pre-Bid on a domain, this domain is added to your "MyAuctions" list at Bido (http://Bido.com/MyAuctions), and you will receive a notification once the auction starts, as well as in case your bid was outbid. This helps ensure that the auction is not missed. Also, as the highest Pre-Bid is set to be the initial bid of the auction once started, a high Pre-Bid may serve as a way to limit the number of bidders in the auction, and thus improve your chances to win. Additionally, bids placed on upcoming auctions are entitled to 2% cash back if they win.

Q.

 How are Pre-Bids treated differently than bids during a Live auction?

A.

 Pre-Bids are placed as absolute bids. This means they are placed at the full amount and do not follow scales. Once an auction starts, bidding then follows scales and proxy bids may be placed.

Q.

 What is the "initial bid"?

A.

 The "initial bid" is the amount that the auction will start at. All auctions on Bido start at $38, unless there are any Pre-Bids, in which case the auction will start at the amount of the highest Pre-Bid.

Q.

 What is the "current bid"?

A.

 The "current bid" is the highest bid currently placed on the auction.

Q.

 What is "your max bid"?

A.

 "Your max bid" is the highest bid you want to be placed via Bido's proxy bid system. Once the BidoPrice has been met, all bids placed during a Live Auction go in as a proxy bid, and Bido will automatically bid on your behalf according to the auction scales up to "your max bid." If "your max bid" is outbid by another bidder, then the system is no longer able to place bids for you on your behalf, unless of course you raise your max bid. Bids placed during Pre-bidding (prior to the auction start) are Absolute Bids (see How are Pre-Bids treated differently than bids during a Live auction?).

Q.

 How are people placing proxy bids?

A.

 A proxy is a bid placed after an auction starts. During an auction, increase your maximum bid amount over the suggested bid amount and that becomes your maximum bid, which is essentially a proxy. Only then will Bido bid on your behalf as people try to outbid you, till your max is reached and your proxy is superseded. Bids placed prior to auction start are considered Pre-Bids and are Absolute Bids (see How are Pre-Bids treated differently than bids during a Live auction?).

Q.

 How are bids below the BidoPrice (Reserve Price) treated?

A.

 All bids under the BidoPrice (Reserve Price) are treated as absolute bids. An absolute bid is placed when the reserve is not yet met. Absolute bids are not proxy bids, and placed at the maximum the bidder is willing to bid. Absolute bids are placed until the reserve is met. During a Live Auction, once the reserve is met, bids are proxy bids placed based on the previous bid according to the bidding scales.

Q.

 How can I become a verified bidder?

A.

 In order to place bids you will first need to verify your Bido account. You may verify your account by depositing a micro-payment ($0.1) to your Bido balance. This can be done over PayPal, Credit Card, Google Checkout or by wire, your choice, should you require an alternative way to verify your Bido account please contact us. This is a one-time account verification, and by this you become a verified bidder and may place bids in any auction.

Q.

 How do I submit some domains for inclusion into Bido's auctions?

A.

 If you have some domains that you are interested in selling via Bido, please follow this link: http://www.bido.com/SubmitDomains. Items for sale typically go up for voting by the Bido community to be selected for auction, as part of our Vote For Profits program. Sellers may skip voting by using Auction Acceleration. To get started, click here: http://www.bido.com/SubmitDomains

Q.

 I've just submitted a domain over the submission form, but I do not see it among the auctions, why is that?

A.

 Once a domain is submitted on Bido, first ownership on the domain will be verified. Bido sends an email to the admin contact of the domain (as appears in the whois), with a link to click to confirm ownership. Alternatively, ownership on the domain can be verified by setting any one of the domain's nameservers to "THIS-DOMAIN-ON-AUCTION-AT.BIDO.COM" (this is a dummy nameserver, and has no effect on the domain), or by adding your own Bido Tag (as found on your profile page), to any field of the whois contacts (e.g. to one of the address lines in any of the contacts).
Once the ownership on the domain has been verified, the domain will be listed on Bido in the "Send to Auction, Vote" tab. It will go to auction once it either receives enough votes by the Bido community, or when it is accelerated to auction by the seller or by a bidder. Voters do vote on a domain to go to auction based on the likelihood that the domain will be sold at auction for the BidoPrice chosen by the seller. In the case that the domain is not receiving enough votes, you may consider lowering the BidoPrice. The lower the BidoPrice the more likely your domain will sell at auction, and the more likely that it will be voted by the Bido community to auction. You may lower the BidoPrice at anytime while it is up for voting over here.

Q.

 How many domains may I list on Bido for free, may I submit my whole portfolio?

A.

 Submission of domains on Bido is basically free. However, Bido encourages sellers to carefully review their portfolio and not just unload a large list of unrealistic or low quality inventory into the system. In turn, the voters are less fatigued and don’t need to tread through never ending and cluttered lists of inventory. To ensure that, Bido has introduced a limit on the number of free submissions per day. The daily limit is individual, and follows the model of "The more you sell, the more you may list for free". New members may currently submit one domain a day, and this number goes up and up the more sales you generate on Bido. If you would like to submit your whole portfolio, and find the daily limit unpractical, you may send us a list with your domains over our Support, and depending on the quality of inventory we will drill them gradually into the system. The submission counter is being reset daily at midnight EDT, so additional domains may be always submitted the following day.

Q.

 May any domain what so ever be listed on Bido for free?

A.

 Submission of domains on Bido is basically free, and there is generally no cost to list your domains on Bido. It is up to the Bido community to go over the list of submitted domains, and pick up those that will go to auction by voting. However, every domain that is listed on Bido is expected to have a value of at least $38. To ensure that, Bido has introduced a restriction on the length of the domain name, for it to be eligible for free submission. Bido also reserves the right to disapprove an item for free listing, where it is apparent that the item does not meet the minimum value requirement. In case any of your items was not approved for free listing, you may anyway have it listed on Bido, by just using the listing fee of 1 Bido Credit. This fee will be fully refunded back to you, in case your item does sell.

Q.

 May I list my domain with any reserve price what so ever on Bido for free?

A.

 Generally, sellers on Bido are free to choose any reserve price they feel happy with for their domain. It is up to the Bido community to go over the list of submitted domains, and pick up those that have the best chances to get sold should they go to auction. Setting an unproportional or an unrealistic reserve price to your item is futile as such items typically will not get voted on by the community, and is thus discouraged. Bido reserves the right to disapprove an item for free listing, where it is apparent that the set reserve price is unproportionally or unrealistically too high. In case any of your items was not approved for free listing as of unrealistic reserve price, you may anyway have it listed on Bido with that reserve price of your choice, by just using the listing fee of 1 Bido Credit per 10k USD of the chosen BidoPrice, or where also a BIN is included, per 10k USD of the listed BIN price. This fee will be fully refunded back to you, in case your item does sell.

Q.

 I have "autolist" enabled, when will my item go to auction?

A.

 A submitted domain that was sent to auction by a Pre-Bid or by seller's acceleration, may be immediately setup by the seller on self-serve basis, without any limitations, at any day and time of seller's choice. Where accelerated auctions are not setup by sellers within 5 days of the acceleration, Bido will be setup the auction. The start date of an auction that is setup by Bido will be typically 5 to 10 days of the auction's setup (and depending on available auction slots), and in the meantime the auction will listed in the "Upcoming Auctions" tab. This time is needed for items listed on Bido to get optimal exposure, and allows interested parties to prepare themselves for the auction.
A submitted domain that was sent to auction by having enough votes is first queued for auctioning. Over the time that the domain is queued, its status is "Scheduled for auction". It will be setup for auction based on available auction slots, typically within 7 to 30 days of when enough votes were reached. In rare cases the time till a domain is setup for auction may take longer, depending on the availability of auction slots. Each TLD has it's own auction slots quotas, and thus it can be that some TLDs will be queued for setup longer than other TLDs.
Currently, all auctions are "autolisted" by Bido, except for accelerated auctions. It is possible to accelerate an auction even after enough votes have been received, in order to setup the auction on a self-serve basis, or to shorten the auction's setup time.


Q.

 My domain has received enough votes however it is still awaiting auction setup for a long time now, why is that and what can I do?

A.

 Bido has set quotas on the number of auctions per day (currently 30-40 auctions a day). Additionally each TLD has it's own auctions quota. Thus some domains might take longer to be setup for auction than others. Accelerated auctions take precedence over non-accelerated auctions, and they are the first ones to be setup. Auctions based on votes are setup after the accelerated auctions, typically on a first comes, first served basis. Should it take too long for your auction to be setup, you may choose to accelerate it to auction (even where it already received enough votes) by using 1 Bido Credit. The Bido Credit will be fully refunded back to you, in case your item does sell.
Additionally, every domain auctioned on Bido is expected to have a value of at least $38.


Q.

 My domain has the status 'In review', why is that and what can I do?

A.

 Every domain that is auctioned on Bido is expected to have a value of at least $38. Bido is using an automatic appraisal system to verify that this minimum requirement is being met. Where a domain has not passed that verification, it's status is automatically set to "In review", and it will be auctioned only based on free auction slots (e.g. when another auction is canceled). In case any of your items has a status "In review" and you would like to speed it up to auction, you may do one of these: a) Send a reference about the value of the domain (such as a link to previous sale) to Bido's Support and we will review accordingly, or b) You may use 1 Bido Credit to accelerate it to auction by clicking the accelerate link next to the domain name over here. As usual, Bido Credits are being fully refunded back to you, when your item does sell.


Q.

 My auction is live on Bido, how can I forward my domain to the auction page so to attract more potential buyers?

A.

 For the duration that the auction is live on Bido, it is highly recommended to forward your domain to the auction page, so that the auction will run on the domain. This is a great way to attract natural traffic to your auction and spread the word about it. To forward your domain, you may login at your registrar, and set the DNS servers to ns1.bido.com and ns2.bido.com. It usually takes a few hours (up to 24 hours) and the domain will automatically show the auction page on it. If your domain is a developed Website you may consider putting an auction banner somewhere on the Website instead.


Q.

 I want to change the BidoPrice for my submitted domains, how to do that?

A.

 You may lower the BidoPrice (Reserve Price) any time, even when the domain is at auction, over here: My Bido -> My Domains -> Submitted Domains. As the Bido community votes on a domain to go to auction based on its BidoPrice, it is not possible to raise the BidoPrice of a domain where the domain is to be auctioned based on voting. If you would like to raise the BidoPrice, you may do one of the following: a) Accelerate the domain to auction. For accelerated auctions the seller may change the BidoPrice to any amount of their choice; or b) Cancel the submission and resubmit the domain, with a raised BidoPrice. Please note however that in a case of re-submission, 60 days cool-off time between 2 subsequent submissions of the same domain will be required.


Q.

 I want to change the BIN (Buy It Now) Price for my submitted domains, how to do that?

A.

 You may add, change or remove a BIN Price (Buy-It-Now) at any time, even when the domain is at auction, over here: My Bido -> My Domains -> Submitted Domains. There are no restrictions on that, you may change the BIN anytime and as many times you would like. Also, the BIN price is automatically removed in the auction, once the price comes as close as 75% of the BidoPrice. So an auction might close at higher price than the BIN price, where a bidding war is involved.

Q.

 I'm auctioning a domain on Bido, and I would like to change the date or time of my auction. How can I do that?

A.

 Since other members and bidders have made plans around the date they saw, its confusing to them if it changes. However, you may fill a request for support, and an agent will assist you just as soon as possible and review the circumstance on a case by case basis. We will reply to your registered address before making any changes to an auction, so allow sufficient time for this verification process.

Q.

 I'm selling a domain on Bido, and I would like to cancel the auction listing because I've changed my mind about selling. How can I do that?

A.

 We typically do not cancel auctions after they are started, so be sure you are ready, willing, and able to sell the item prior to listing it for sale with Bido. If you have any questions about this process, you may fill in a request for support. However, if the auction of your item has not started yet, you may visit your Created Auctions page and click the red x next to any auction you wish to cancel.

Q.

 I would like to sell a pair or a package of domains together. Is this possible?

A.

 Yes, when you submit your domain, you may add other domains to your listing or other items such as a logo, a Twitter account or a Facebook vanity, a vanity telephone number, etc. To create a package, just add in the Description section of your listing the exact details. You can edit this description the whole time while your domain is up for voting, as well as the whole time while your domain is in the "Upcoming Auctions" tab.


Q.

 How long does it take, on average, to complete a transaction post auction close?

A.

 After an auction closes, the winning bidder will remit their payment. The seller then transfers the domain name. Once the buyer has received the domain, proceeds are disbursed to the seller, and any voters, if applicable. This process may happen as fast as 24 hours or may take days. It all depends on the responsiveness of the parties involved. Bido does its best to ensure a timely and smooth transaction for all who are involved. Buyers have a control panel here, Sellers have a control panel here, and voters have a control panel here.


Q.

 Do all domain sales require a transfer out of the domain, rather than an internal push?

A.

 No, there is no strict requirement regarding the type of transfer. Buyer and Seller communicate after the auction close to determine the best method of ownership transfer. Bido is there every step of the way to make it a smooth process for all who are involved and a Bido Transfer Manager will oversee the transaction. Buyers have a control panel here, and sellers have a control panel here.


Q.

 How long do buyers have to receive a domain once the transfer was initiated?

A.

 At this particular step of the transfer process, once sellers make the domain available for transfer and have done all necessary steps on their side, for the transfer to be finalized, sellers have a link 'Domain transferred' to click to indicate they have transferred of the domain to the buyer. A timestamp will appear when the seller clicks the link to confirm that they have initiated the transfer of the domain. The buyer will then be asked to finalize the transfer on their side and to confirm receipt of the domain, once they do, by clicking the link 'Confirm domain received' that they have. When the buyer confirms receipt, the seller will be eligible for payout of their sale proceeds. If the buyer does not respond within 10 days, the seller will become eligible for payout of their proceeds by default. If you have any questions about this process, or need further assistance, you may fill in a request for support and we'll be glad to take a look and expedite the process for everyone. We're here to help every step of the way.

Q.

 When are payouts being sent to sellers, is there payment hold period before disbursing funds?

A.

 No, there is no hold period. As soon as funds are eligible to be paid out, sellers may initiate payout (funds withdrawal) from their Bido balance, to be their selected means of payout (PayPal Masspay, Wire, etc). This can be done anytime over the Payments page "Balance->Payments". Bido also automatically issues at the end of each month payouts to sellers where sellers have not already initiate payouts by themselves (The minimum payout is $20). Bido offices are closed over the weekends. To avoid delays, please ensure that your payout preferences are current and accurate.

Q.

 Which payout method are you most likely to use when paying the seller’s funds out?

A.

 Bido can payout your funds in many methods. Bido sends PayPal payments Monday though Friday. PayPal payouts are typically sent via PayPal Masspay, or in some cases as a special type of payment, called "Personal, Payment owed" (at Bido's sole discretion). We understand that fees are a concern of sellers and we do our best to help you avoid large fees wherever possible. Seller may anytime initiate funds payouts over the payments page ("My Bido->Balance->Payments"), once a payout is initiated, it will be sent within one business day. Where sellers do not initiate a payout of their funds, Bido sends the balance on the Bido account once a month, at the end of the month. In addition to PayPal, payout by wire, Google Checkout and GD gift cards, are also available, these payouts may currently be initiated over a payout request to Bido's support. Wire payments, if you require them, have fees. Please refer to the section below entitled "I would like my balance paid out via wire. Is there a fee deducted if I require a wire sent to my bank?". Other payout options may be offered as needed on a case by case basis. Please specify your payment details and keep them up to date in your Selling Preferences page. If you do not have your selling preferences filled, we do not know where to send the funds to, and in such cases the funds will be added to your Bido balance and you may request payout later or use the funds to make purchases on Bido. Please use all of this information as a guide only and it's all subject to change at any time and without notice. For more information about any payment related questions, please contact support for the most current and accurate information. Bido aims to make receiving your funds as quick and easy as possible.

Q.

 I forgot my password, how may I retrieve it?

A.

 If you have forgotten your password, you may initiate forgotten password assistance from the login form itself. First, enter your email address, then click the "forgotten password" link.

Q.

 I want to change my password, where do I start?

A.

 If you would like to change your password, please log in and visit your "My Bido" -> Profile page, and click on "Edit Profile". It is there where you will be offered a secure link ("Change Password") to click and initiate the quick and simple process.

Q.

 How can I change my member nickname?

A.

 Bido does not typically endorse nickname changes, but if you would like a nickname change, please place a request for support. In your request, mention your desired nickname, as well as your old nickname, and the reason for the change.


Q.

 I want to adjust my email notifications preferences, where do I find these settings?

A.

 If you would like to adjust at what time your auction start notification email goes out, or if you wish to turn the notification emails off, please log into your account and visit your My Bido -> Settings page.


Q.

 May I have more than one account on Bido?

A.

 You may have more than one account on Bido if you have a good reason to - (Good reasons include: Separate business and personal use accounts, separate accounts for non-adult and adult domains, wish to bid over a more anonymous account for a specific auction, etc.) - And provided that you do not vote from one account for another, and do not bid from one account to another.

Q.

 How can I close my account on Bido?

A.

 If you just don't wish to receive email notifications from Bido, you may select "Do not email me about anything" in the settings, and Bido will not send you any further emails until you choose to reactivate. If you would like to completely close your Bido account, you may change the email in your profile to closeaccount@bido.com and it will be closed. Please consider sending us feedback (feedback@bido.com) if you have any suggestion on how Bido may be improved.

Q.

 I want to subscribe to your RSS feeds, what is the URL?

A.

 If you would like to subscribe to our RSS feed with your RSS reader, or integrate it into your website, please use this URL: http://www.bido.com/AuctionRss

Q.

 I already sent a wire to pay for an item I won. I want to stop the unpaid auction notices, how may I do that?

A.

 Please visit this URL and follow the steps to mark as Wire sent: http://www.bido.com/MyAuctions.

Q.

 I would like my balance paid out via wire. Is there a fee deducted if I require a wire sent to my bank?

A.

 The fee for Bido to send a wire is $25. This fee is charged by our bank, Bido does not keep any of it. Bido pays out the full proceeds, the fee will then deducted from the full proceeds by your own bank if you require a payout by wire. Your bank may hold additional fees, and you should check with them first before providing your wiring instructions. This amount may change at any time. 

Q.

 What happens to my Bido Credits if I accelerated an auction?

A.

 The Bido Credits are refunded if the domain sells. The Bido Credits are not refunded if the domain does not sell. If the auction ends and the reserve is not met, and the seller decides to select the high bid in lieu of the reserve (sellers have 24 hours to decide), the Bido Credits are returned in that case as well. Learn more here: Auction Acceleration

Q.

 What happens if the high bidder fails to pay for the auction?

A.

 In the rare event of a high bidder failing to pay for the auction they won, Bido will work with the seller to determine the best route - the seller may do any of the following:
1) Continue to wait for the buyer's payment, or
2) Seek another bidder's bid. Only bids placed before any bids of the non-paying bidder, or after any bids of any bidder other than the non-paying bidder, may be considered for that (i.e. as if the non-paying bidder had not participated in the auction in first place), if applicable, and if the other bidder agrees, or
3) Schedule and run a re-auction at any time of their choice, while informing the other bidders about the scheduled re-auction.
In addition, non-paying bidders risk loosing their Bido account privileges and Bido reserves the right to demand from the non-paying bidder a payment of the regular Bido commission (up to a maximum of $40). More information is in our Terms Of Service. Please contact support if you need further assistance.

Q.

 What happens if the seller fails to transfer the item I won?

A.

 In the rare event of a seller failing to deliver registration rights or ownership of an item you purchased, Bido will either refund your payment or credit your account, depending on the circumstance. In addition, non-delivering sellers risk loosing their Bido account privileges. Uncompleted auctions are removed from our Sales Archive immediately if they are deemed nonviable. More information is in our Terms Of Service. Please contact support if you need further assistance. Remember, these cases are extremely rare, as Bido is typically a community of trustworthy sellers.


Q.

 What are the bidding scales?

A.

 During the Live portion of an auction, Bido uses scales system. If the current bid of an auction is between $38 and $999, the next minimum bid will be 10% of the current high bid (rounded up to the nearest whole dollar). From $1,000 - $9,999, the next minimum bid is 8% of the current high bid. From $10,000 on up it's 6%. However to encourage first bidders, the increase between the first and second bids, must be at least $10. Bidders may bid more than the minimum amount, these are just suggested minimum bid amounts. 

Q.

 If I'm selling a domain on Bido, may I have it listed in other domain name marketplaces?

A.

 Yes, domains listed on Bido may be listed on other places as well. However once the auction is started, for the auction's duration (typically 4 days) the domain may not be sold over any other way. More information is in our Terms Of Service.

Q.

 How do members vote on domains to go to auction? Does Bido give free voting points?

A.

 Members are voting using voting points. Bido automatically loads free Voting Points (also called complementary Voting Points) to the Bido accounts of all active members (who have ever either bought or sold at least one item on Bido). The exact number of voting points is individual and is correlation with the volume of overall transactions on Bido. Voting points can be also obtained by exchanging 1 Bido Credit for 2220 Voting Points. Further info is available here.

Q.

 I'm selling a domain and would like to know the status of the transaction, where should I check?

A.

 Sellers have a control panel here. This is the selling overview page listing all your transactions. On this page, you can see if the buyer has paid, view transfer statuses, communicate with the buyer, read and respond to transfer instructions, as well as see the amount of your auction proceeds. You also may of course search for transaction history as well as escalate any transaction to Bido support.

Q.

 I'm buying a domain and would like to know the status of the transaction, where should I check?

A.

 Buyers have a control panel here. This is the buying overview page listing all your transactions. On this page, you may carry out a number of operations as a self serve process, for example: make your payments, view transfer statuses, communicate with the seller, send transfer instructions, indicate you have received ownership of the domain, and more. You may also search for transaction history as well as escalate any transaction to Bido support for intervention.

Q.

 What is the Bido policy on non allowed listing?

A.

 A domain name with a meaning that appears to be offending to the feelings of the public in general, of a group of people, or of a particular individual, may not be auctioned on Bido. In addition, no obscenity is allowed in the illustration images. In case your domain was disapproved based on this ground, and you think this is a mistake, you may contact support, and we will review the listing in light of your observations. Bido has the sole discretion in determining what is deemed to be a violation of its policy.


Q.

 What is voting misuse and what are the consequences?

A.

 Voting on a domain to go to auction must be based exclusively on the merits of the domain name itself and on its BidoPrice. Continuously voting for sellers rather than for domains is not allowed, and voters are expected to respect that. Bido is constantly running regressions to find correlations between voters and sellers, and once detected the voter's account is automatically limited. In case your account was limited, and you think this is a mistake, please contact support to get that limit released.


Q.

 What is fictitious bidding and what are the consequences?

A.

 Bidding in an auction must be made with a real, genuine and sincere intention to purchase the item from the seller for the amount of the bid. Placing a bid in an auction without such intention is regarded as fictitious bidding. Fictitious bidding, in particularly where as a result the price in the auction is "pumped up" for the other bidders in the auction, is strictly prohibited. Bido is constantly running regressions to find correlations between bidders and sellers, and where Bido has reasons to believe that fictitious bidding was involved, both seller's and bidder's accounts are suspended. Bido also reserves the right to cancel such auctions, where it could be determined that fictitious bidding was involved. In case your account was suspended, and you think this is a mistake, please contact support to get this cleared.


Q.

 I’m interested in becoming an expert commentator. Where do I apply?

A.

 If you would like to apply to become an expert, please follow this link and fill out the application: http://www.bido.com/BecomeExpert. Please be sure to provide a complete and full biography about your experience in the industry for your application to get proper review and consideration.

Q.

 What are the benefits of becoming an expert?

A.

 Expert reviews on Bido are viewed by thousands of people providing increased recognition for yourself and your company. Being featured on one of the most popular domain name auction websites in the world will increase your credibility and standing in the domain community. Bido keeps a history of every auction so you can refer to your comments for years to come. Search engines will also index your comments and links to your website, further strengthening your web presence (SEO). Your profile will give users the ability to communicate with you directly and allow you to highlight your personal and professional interests. In exchange for contributing your time and domain knowledge, Bido will help you connect with new clients and build your own business. Learn more here.

Q.

 I'm an Expert but I'm not listed on the List of Experts page. Why?

A.

 In order to be listed in the carousel with the other Experts, you must have the following completed:
1) Upload a picture,
2) Full bio filled,
3) Contact info filled,
4) At least one of the Twitter, Facebook or Linkedin profile links filled.
Please take a moment and upload a photo, fill in your bio & contact info, as well as at least one link to a social network profile of yours, and you will automatically get added to the page with the other experts. Please, only upload an actual picture of yourself, not a logo or a caricature.

Q.

 I updated my profile with my RSS feed. How often will the feed update on my Profile page?

A.

 The RSS feeds that you may display on your Profile page are updated once per day. If you have a blog, we recommend entering your blog's RSS url in your Bido profile, as it is good for SEO.

Q.

 Is there anything I can do to speed up navigation on Bido?

A.

 Bido is being developed and tested with the Chrome browser. The Website is compatible also with Firefox and Safari. Compatibility with other browsers is currently not supported. Best surfing experience can be reached by using Chrome as your browser.

Q.

 How does Bido respect my privacy?

A.

 Any and all of the personal details you provide on Bido is kept private, confidential and secure. By default only the nickname you have chosen on sign-up is public. You may opt-in and choose to show also your full name and your company name on your public profile, by editing your profile. Only Experts may have expanded public profiles with any additional infos (such as profile image, company logo, links to own Web pages, etc.) on them. Such additional infos are provided exclusively by the experts themselves, and solely they are the party who is responsible for the public content that they provide. Under no condition, also upon conclusion of a sale, does Bido disclose any personal details to the other party. Issued invoices do not include any details of the seller. Bido does not disclose any personal details to any third party without the prior and express consent of the member. Bido does not store any credit card or PayPal details on its systems. All data transport over the internet, where the data includes any personal details is encrypted using the highest available level of SSL encryption. Bido uses common best practices to protect its systems and keep them secure from external access by any third party.

Q.

 I would like to discuss possible partnership opportunities. Who should I contact?

A.

 If you have a partnership proposal to discuss, please drop us a note. If you have a suggestion on how Bido may be improved, and to vote for other ideas our members have suggested, please visit our feedback portal.